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Velogether Terms of Use

Last updated: 1 March 2027

The short version: Velogether helps you find people to ride with. Riders organise their own rides and ride at their own risk. Be kind, be honest about your rides, and show up or cancel in time. Abuse, harassment and illegal content are not tolerated: we remove them and the accounts behind them.

1. About these terms

These terms are an agreement between you and Računalniške dejavnosti Matic Krašek s.p., Zaloše 11, 4244 Podnart, Slovenia (“we”, “us”), which runs Velogether. By creating an account you accept these terms and our Privacy Policy. Velogether is free to use. If we offer paid extras (Premium), their price and conditions are shown before you buy.

2. Who can use Velogether

  • You must be 18 or older. Children can come along on family rides with a parent, but they can't have accounts.
  • One account per person, with your real first and last name and true details.
  • Your account is personal. Keep access to your email address safe, because that's how you sign in. If you lose it, we can help: velogether.com/help.

3. What Velogether is, and what it isn't

Velogether is a place to post rides, find rides and meet other riders. Rides are organised by riders themselves, not by us. We are not a tour operator or a guide service. We don't check hosts, riders, routes, bikes or meeting points, and we can't promise that a ride takes place as described or that the people on it are who they say they are.

4. Riding safely, at your own risk

  • You ride at your own risk and are responsible for your own safety, health and fitness, your bike and your equipment. We strongly recommend a helmet.
  • Follow traffic rules and local laws, and respect other road and trail users.
  • Choose rides that match your level. Hosts describe their rides honestly: pace, distance, climbing, surface and stops.
  • Distances, moving times, surfaces, weather and maps in the app are estimates from other services and can be wrong. Check them yourself.
  • On family rides, parents are responsible for their children.
  • Meeting people you don't know: meet at public places, tell someone where you're going (the app's “Share my ride” helps), and trust your instincts.

5. Rules for everyone

We have zero tolerance for objectionable content and abusive behaviour. On Velogether you must not:

  • harass, threaten, bully or intimidate anyone, or post hateful, discriminatory, violent or sexual content;
  • post anything illegal, or anything that infringes someone else's rights (for example photos you aren't allowed to share);
  • share other people's personal information without their consent;
  • create fake accounts or fake rides, impersonate anyone, or mislead people about who you are;
  • misuse women-only rides, or join rides you aren't welcome on;
  • use Velogether for advertising, spam or selling, or to collect other riders' data;
  • try to break, overload or get around the app's security and limits.

Be reliable: if you can't come to a ride you joined, leave it in the app in time. Hosts who can't ride cancel the ride, so their riders are told.

6. Your content

What you post (rides, messages, photos, routes, questions, ratings) stays yours. You give us permission to store it and show it in the app to the people who may see it (see the Privacy Policy), for as long as it is kept. You are responsible for what you post and confirm that you may share it. We may remove content that breaks these terms or the law.

7. Reports, blocks and what we do

  • You can report a rider, a ride, a message, a question, an answer or a shared route, and block any rider, right in the app.
  • We review every report within 24 hours. We remove content that breaks these terms and, depending on how serious it is, warn, suspend or remove the account responsible.
  • If we act on your account or content, we tell you why, in the app and by email, unless the law doesn't allow it. You can appeal in the app (You → Account status → Appeal) or by replying to that email, and a person on our team looks at the decision again.
  • If someone is in danger, call the emergency number (112 in the EU) first.

8. Shared routes and links

When you share a saved route, anyone with its link can see the route, its name, distance and climbing until you stop sharing it. Only share routes you are allowed to share.

9. The service

We work to keep Velogether running well, but we provide it as it is: it may sometimes be unavailable, have errors, or change. We may add, change or remove features. We tell you in the app about changes that matter.

10. Liability

As far as the law allows, we are not liable for accidents, injuries, damage or losses that happen on rides or between riders, or for what other riders post or do. Nothing in these terms limits liability that the law doesn't allow to be limited, such as for harm caused intentionally or through gross negligence, or your rights as a consumer.

11. Ending your account

You can delete your account at any time in the app (You → Settings → Delete account). We may suspend or remove accounts that break these terms or the law, or to protect other riders.

12. Changes to these terms

If we change these terms, we update the date at the top. If the change is important, we tell you in the app before it applies. If you don't agree with the new terms, you can delete your account.

13. Law

These terms are governed by the law of Slovenia. If you live in another EU country, you also keep the protection of the mandatory consumer laws of your country, and you may go to court there.

14. Contact

Računalniške dejavnosti Matic Krašek s.p., Zaloše 11, 4244 Podnart, Slovenia
info@velogether.com

Help: in the app (You → Help & feedback) or at velogether.com/help.

Pogoji uporabe Velogether

Zadnja sprememba: 1. marec 2027

Na kratko: Velogether ti pomaga najti družbo za kolesarjenje. Vožnje organizirajo osebe, ki jih objavijo, ne mi, in kolesariš na lastno odgovornost. Prijaznost, pošten opis voženj in zanesljivost (pridi ali pravočasno odpovej) so osnova. Nadlegovanja, zlorab in nezakonitih vsebin ne dopuščamo: odstranimo jih skupaj z računi, ki stojijo za njimi.

1. O teh pogojih

Ti pogoji so dogovor med teboj in Računalniške dejavnosti Matic Krašek s.p., Zaloše 11, 4244 Podnart, Slovenija (»mi«), ki upravlja Velogether. Z ustvarjenim računom sprejmeš te pogoje in našo Politiko zasebnosti. Uporaba Velogether je brezplačna. Če ponudimo plačljive dodatke (Premium), sta cena in pogoji prikazana pred nakupom.

2. Kdo lahko uporablja Velogether

  • Imeti moraš vsaj 18 let. Otroci se lahko s staršem udeležijo družinskih voženj, ne morejo pa imeti računa.
  • En račun na osebo, s pravim imenom in priimkom ter resničnimi podatki.
  • Račun je oseben. Dostop do svojega e-poštnega naslova varuj, saj se z njim prijavljaš. Če ga izgubiš, ti lahko pomagamo: velogether.com/sl/help.

3. Kaj Velogether je in kaj ni

Velogether je prostor za objavo voženj, iskanje voženj in spoznavanje ljudi, ki kolesarijo. Vožnje organizirajo osebe, ki jih objavijo, ne mi. Nismo turistična agencija ali vodniška služba. Ne preverjamo oseb, ki vožnje organizirajo ali se jim pridružijo, ne tras, koles in zbirnih mest, zato ne moremo jamčiti, da bo vožnja potekala, kot je opisana, ali da so osebe na njej res tiste, za katere se predstavljajo.

4. Varno kolesarjenje na lastno odgovornost

  • Kolesariš na lastno odgovornost. Skrb za lastno varnost, zdravje in pripravljenost, kolo in opremo je tvoja. Toplo priporočamo čelado.
  • Upoštevaj prometne predpise in lokalne zakone ter spoštuj druge na cesti in poti.
  • Izbiraj vožnje, ki ustrezajo tvoji ravni. Vožnje je treba opisati pošteno: tempo, razdaljo, vzpon, podlago in postanke.
  • Razdalje, časi vožnje, podlage, vreme in zemljevidi v aplikaciji so ocene drugih storitev in so lahko napačni. Preveri jih.
  • Na družinskih vožnjah so za otroke odgovorni starši.
  • Ko se dobiš z neznanimi ljudmi: dobivajte se na javnih krajih, nekomu povej, kam greš (pri tem pomaga »Deli mojo vožnjo« v aplikaciji), in zaupaj svojemu občutku.

5. Pravila za vse

Do neprimernih vsebin in nasilnega vedenja imamo ničelno toleranco. V Velogether ne smeš:

  • nadlegovati, ustrahovati ali žaliti drugih ali jim groziti ter objavljati sovražnih, diskriminatornih, nasilnih ali spolnih vsebin;
  • objavljati nezakonitih vsebin ali vsebin, ki kršijo pravice drugih (na primer fotografij, ki jih ne smeš deliti);
  • deliti osebnih podatkov drugih brez njihovega soglasja;
  • ustvarjati lažnih računov ali voženj, se izdajati za koga drugega ali zavajati glede tega, kdo si;
  • zlorabljati voženj samo za ženske ali se pridruževati vožnjam, ki niso namenjene tebi;
  • uporabljati Velogether za oglaševanje, neželeno pošto ali prodajo ali za zbiranje podatkov drugih;
  • poskušati pokvariti, preobremeniti ali zaobiti varnost in omejitve aplikacije.

Zanesljivost šteje: če se vožnje ne moreš udeležiti, jo pravočasno zapusti v aplikaciji. Kdor organizira vožnjo in ne more kolesariti, jo odpove, da aplikacija pošlje obvestilo vsem na vožnji.

6. Tvoje vsebine

Kar objaviš (vožnje, sporočila, fotografije, trase, vprašanja, ocene), ostane tvoje. Dovoliš nam, da to hranimo in v aplikaciji prikazujemo osebam, ki to smejo videti (glej Politiko zasebnosti), dokler se hrani. Za objavljeno odgovarjaš ti in potrjuješ, da to smeš deliti. Vsebine, ki kršijo te pogoje ali zakon, lahko odstranimo.

7. Prijave, blokiranje in naši ukrepi

  • V aplikaciji lahko prijaviš profil, vožnjo, sporočilo, vprašanje, odgovor ali deljeno traso in blokiraš kogarkoli.
  • Vsako prijavo pregledamo v 24 urah. Vsebine, ki kršijo te pogoje, odstranimo, račun, ki je zanje odgovoren, pa glede na resnost opozorimo, začasno onemogočimo ali odstranimo.
  • Če ukrepamo glede tvojega računa ali vsebin, ti povemo zakaj, v aplikaciji in po e-pošti, razen če zakon tega ne dovoljuje. Pritožiš se lahko v aplikaciji (Profil → Stanje računa → Pritoži se) ali z odgovorom na to e-pošto, odločitev pa ponovno pregleda človek iz naše ekipe.
  • Če je kdo v nevarnosti, najprej pokliči 112.

8. Deljene trase in povezave

Ko deliš shranjeno traso, lahko kdorkoli s povezavo vidi traso, njeno ime, razdaljo in vzpon, dokler deljenja ne ustaviš. Deli le trase, ki jih smeš deliti.

9. Storitev

Trudimo se, da Velogether deluje dobro, vendar ga zagotavljamo takšnega, kot je: včasih je lahko nedosegljiv, ima napake ali se spremeni. Funkcije lahko dodamo, spremenimo ali odstranimo. O pomembnih spremembah te obvestimo v aplikaciji.

10. Odgovornost

Kolikor zakon dopušča, ne odgovarjamo za nesreče, poškodbe, škodo ali izgube na vožnjah ali med ljudmi, ki uporabljajo aplikacijo, niti za to, kar drugi objavijo ali storijo. Nič v teh pogojih ne omejuje odgovornosti, ki je zakon ne dovoli omejiti, na primer za škodo, povzročeno namerno ali iz hude malomarnosti, in ne posega v tvoje potrošniške pravice.

11. Prenehanje računa

Svoj račun lahko kadar koli izbrišeš v aplikaciji (Profil → Nastavitve → Izbriši račun). Račune, ki kršijo te pogoje ali zakon, lahko začasno onemogočimo ali odstranimo, tudi zaradi zaščite drugih.

12. Spremembe pogojev

Ob spremembi pogojev posodobimo datum na vrhu. O pomembnih spremembah te obvestimo v aplikaciji, preden začnejo veljati. Če se z novimi pogoji ne strinjaš, lahko svoj račun izbrišeš.

13. Pravo

Za te pogoje velja pravo Republike Slovenije. Če živiš v drugi državi EU, ti ostane tudi varstvo po obveznih potrošniških predpisih te države in lahko sprožiš postopek pred tamkajšnjim sodiščem.

14. Kontakt

Računalniške dejavnosti Matic Krašek s.p., Zaloše 11, 4244 Podnart, Slovenija
info@velogether.com

Pomoč: v aplikaciji (Profil → Pomoč in odzivi) ali na velogether.com/sl/help.